Why choose FlightClaims for your claim?

Is it worth hiring a representative?

Some passengers try to obtain compensation on their own. Others turn straight to a specialist to save time, avoid stress and make sure the claim is handled correctly.

Typical risks when acting alone

• a wrong legal assessment of the case;
• a wrong calculation of the compensation;
• an incorrectly drawn-up claim or one sent to the wrong airline;
• submitting the claim in the wrong way or through the wrong channel;
• being unable to prove the content of the claim or the fact it was submitted;
• trusting misinformation from the airline or an intermediary;
• the airline ignores the claim and the passenger does not know how to react;
• time, money and nerves lost because of wrong decisions.

Airlines often take advantage of passengers who act alone and do not know their rights well enough. People often turn to a representative only after their own attempts have failed — and then the process frequently has to start over.

Why entrust your claim to a professional?

An experienced specialist knows how to deal with airlines effectively and which steps lead to the best result. They know both Regulation 261/2004 and the case law on its application, which helps avoid wasted time and costs.

20 reasons to choose FlightClaims

1. We are a reliable, responsible and experienced Estonian company.
2. We have specialised in flight compensation claims for 9 years.
3. Our clients often receive a larger amount when the claim reaches court.
4. We have never lost to an airline in court.
5. If we cannot recover the compensation, the service is free.
6. We bill only after the compensation has arrived from the airline.
7. Our specialist has over 10 years’ experience dealing with airlines and authorities.
8. About 87 % of our clients’ claims end successfully.
9. In 93 % of cases we pay the client out within 24 hours of receipt.
10. We always answer emails quickly and substantively.
11. We are honest and open with clients and ready to back up our claims.
12. We take on all the paperwork, saving your time and nerves.
13. Almost 1,500 satisfied clients have received compensation with our help.
14. We have recovered compensation worth almost 700,000 euros from airlines.
15. We keep improving our knowledge and processes to raise service quality.
16. We offer services in Estonian, Russian and English — according to the client’s wish.
17. Signing the agreement is simple and modern — the whole process is online.
18. The services are easy to use and the client does not have to go anywhere.
19. All our services are 100 % online and secure.
20. FlightClaims OÜ holds a good Creditinfo AS rating and the “Successful Estonian Company 2020 and 2024” recognition.

Entrust your claim to a professional

A professional representative saves time and nerves and makes sure your claim is submitted correctly and effectively.

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